This agreement was last modified on July 24, 2020
When you use the Services, we collect a variety of data, including your Personal Information (any identifiable information) and your Usage Information (how you used the Services).
We collect the following types of Personal Information:
Internet and Device Information – We may collect your (1) device type, device identification number, geo-location, time zone, language setting, browser type, and IP address.
Identification Information – First name, last name, street address, email address, date of birth, and SSN (or other governmental issued verification numbers).
Company Information – Various information about your company, such as what it does, where its located, and its intended use of the Services.
Other Personal Information – Additional information provided by third party service providers such as credit bureaus and identity verification services.
Financial Information – Bank account numbers, routing numbers, and digital currency addresses that are linked to your account with Floating Point Group.
Information Provided to Floating Point Group – Any information you provide to Floating Point Group when interacting with our customer support team or other team members via phone, email, online form, or other correspondence.
We collect the following types of Usage Information:
Digital Currencies - The currency pairs that you ordinarily trade through the Services
Trading Data - The volume and frequency with which you trade through the Services.
Execution Costs - The associated costs of your trading, including fees and slippage.
Our Use of Collected Information
We collect Personal Information and Usage Information in order to provide you and our other customers with a safe, secure, and compliant experience.
We may use your data to:
Provide the Services to you.
Verify your identity and account information.
Validate your account.
Provide customer support and resolve disputes.
Process transactions and collect fees.
Send notices about your transactions or your network activity.
Customize, personalize, measure, improve, and expand our Services.
Deliver service update notices, account related notices, and marketing based on your communication preferences.
Identify, prevent and report potentially fraudulent, prohibited or illegal activities, and enforce our Services Agreement.
Sharing Personal Information
We may share your Personal Information as follows:
With third parties to provide, maintain and improve our Services, including fraud prevention, identity verification, analytics and marketing services, and financial institutions and other partners that are part of the payment process. These companies are authorized to use your personal information only as necessary to provide these services to us.
If we believe disclosure is reasonably necessary to comply with any applicable law, legal process, or government request; or to investigate or bring legal action against someone who may be violating our rights, our terms and conditions, or the rights of others.
Floating Point Group may share aggregated, non-personally identifiable information with third parties for various analytics, maintenance, security, or other related business purposes.
Floating Point Group will not sell your Personal Information.
Retention of Data
We may retain your Personal Information for as long as needed to provide you with the Services and to the extent required to comply with (or we deem it reasonable in light of) any laws or regulations. Retention may extend beyond the end of your use of the Services in order to prevent fraudulent activity, protect ourselves against liability, permit us to pursue available remedies or limit any damages that we may sustain, or if we believe in good faith that a law, regulation, rule or guideline requires it.
We encrypt your Personal Information and Usage Information utilizing industry-standard data encryption technology and maintain internal policies and restrictions regarding the storage of and access to your personal information.
Floating Point Group maintains a general audience website and does not knowingly collect any personal information from anyone under the age of 13.
Links to Other Sites
Our website may contain links to other sites. Floating Point Group does not control the information collection of sites that can be reached through links from our website. We encourage you to be aware when leaving our site and to understand the privacy policies of each website that collects Personal Information.
To change or update your Personal Information, close your account or request that we no longer use your Personal Information to provide you with Services, please contact us as specified below and we will respond to you in a reasonable timeframe.
You may contact us at:
Floating Point Group Inc.
350 Springfield Ave Suite 200 Summit, NJ 07901
Our Services are maintained in the United States. If you are visiting from regions with laws governing data collection and use that may differ from those in the United States, please note that you may be transferring your information to the United States. You freely and specifically give us your consent to export and use your information within the United States. You understand that data stored in the United States may be subject to lawful requests by the courts or law enforcement authorities in the United States.
Floating Point Group will collect, use, store, share, and otherwise process your Personal Information in the United States. If you have a different country of residence, we will provide a data processing addendum upon request made to firstname.lastname@example.org.